Free Shipping over $300 · Free Engraving
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Frequently Asked Questions

Sizing, materials, engraving, shipping and care

How do I choose the right size?

Measure comfortably around your pet's neck, then add two fingers of room — the collar should be snug but never tight. Every product page includes a size guide with exact neck ranges for S, M, L, and XL.

What materials do you use?

Our pieces combine natural gemstones, selected accent beads, silver-tone hardware, and an adjustable vegan leather band. All materials are chosen to be lightweight and comfortable for everyday wear. Because natural gemstones vary in color, texture, clarity, and shape, every piece has its own unique details — the collar you receive may differ slightly from the photos, and that is exactly what makes it one of a kind.

Can I personalize my order?

Yes! Many of our pieces can be personalized with a pet name, birthday, or short message. Engraving is up to 8 characters and is free on custom pieces — just add your note when ordering.

How do I care for my pet's jewelry?

Wipe gently with a soft, dry cloth after wear. Keep away from water, perfume, and household chemicals, and store it in a dry place. With a little care, your piece will shine for a long time.

Is it safe for pets?

Our pieces are designed as jewelry, not toys. They are lightweight and made with pet-friendly materials, but please supervise your pet while wearing it and remove the piece during rough play or when your pet is left alone.

How long does shipping take, and what does it cost?

Every piece is handmade to order and ships within 48 hours. Standard shipping is free on orders over $300, with a flat $15 rate below that. Delivery usually takes 7–15 business days to the United States and 10–25 business days to the rest of the world — see our Shipping page for details.

Can I return or exchange my order?

Because every piece is handmade to order, all sales are final. If your item arrives with a quality issue, we offer a free replacement — see our Returns page for details.

Still have questions?

Need help with an order, sizing, or anything else? Email babepopus@gmail.com — we usually reply within 24 hours (Monday to Friday). You can also browse our shipping and returns pages, or read our guides for sizing tips and gift ideas.